INFORMATION COMMUNICATION TECHNNOLOGY(ICT) AND PERFORMANCE OF SELECTED MINISTRIES IN EDO STATE

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Technical Metadata: DC.Title: INFORMATION COMMUNICATION TECHNNOLOGY(ICT) AND PERFORMANCE OF SELECTED MINISTRIES IN EDO STATE DC.Creator: OYAKHIRE Samuel DC.Identifier: 28 DC.Date.issued: 2025-03-27 citation_pdf_url: https://esuibusinessjournal.com/uploads/manuscripts/693eecba37b0c_INFORMATION_COMMUNICATION_TECHNNOLOGY_ICT__AND_PERFORMANCE_OF_SELECTED_MINISTRIES_IN_EDO_STATE.pdf

Authors: OYAKHIRE Samuel

Affiliations: Department of Public Administration, University of Benin, Benin City, Edo State

Corresponding Author: soyakhire2013@gmail.com

Published in: ESUI Business and Management Journal, Volume 2, Issue 1 (2025)

Pages: 14-22

ISSN: 1595-5656

Views: 91 | Downloads: 54

Status: Approved

License: Creative Commons Attribution 4.0 International

Abstract

This study focuses on the Impact of Information Communication Technology (ICT) on Civil Service Performance in Edo State, using a case study of some selected ministries. The specific objectives are to ascertain the scope and the usage of ICT systems in Edo State Civil Service, to determine the level of staff involvement in the usage of ICT tools, to explain the perceived impact of ICT on service delivery and performance, and to explain the influence of ICT tools in decision-making.

The research adopted a descriptive survey method. The sample consisted of 300 civil servants who were randomly selected among civil servants in Edo State, Nigeria. The research instrument for the collection of data was a 20-item structured questionnaire. Null hypotheses were formulated and tested at different levels of significance. Simple percentage and Chi-Square statistical analysis were employed to analyze the data collected.

The result revealed that there is a medium positive relationship between the usage of ICT systems and civil servants' performance. Recommendations were made for the Edo State Government in the areas of acquisitions, development, and availability of ICT tools to civil servants in all the Ministries, Departments, and Agencies (MDAs) in the state.

Keywords

Computer, Communication, Performance, Information, Service and Technology

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How to Cite

OYAKHIRE Samuel. (2025). "INFORMATION COMMUNICATION TECHNNOLOGY(ICT) AND PERFORMANCE OF SELECTED MINISTRIES IN EDO STATE." ESUI Business and Management Journal, 2(1), 14-22.

Publication Timeline

  • Received: March 27, 2025
  • Accepted: March 27, 2025
  • Published: March 27, 2025
  • Last Updated: April 19, 2026
DC.Title: INFORMATION COMMUNICATION TECHNNOLOGY(ICT) AND PERFORMANCE OF SELECTED MINISTRIES IN EDO STATE
DC.Creator: OYAKHIRE Samuel
DC.Date.issued: 2025-03-27
DC.Source: ESUI Business and Management Journal
DC.Source.Volume: 2
DC.Source.Issue: 1
DC.Identifier: 28
DC.Language: en
DC.Type: Text.Serial.Journal
DC.Rights: Copyright (c) 2025 OYAKHIRE Samuel
DC.Rights.License: CC BY 4.0
DC.Identifier.PDF: https://esuibusinessjournal.com/uploads/manuscripts/693eecba37b0c_INFORMATION_COMMUNICATION_TECHNNOLOGY_ICT__AND_PERFORMANCE_OF_SELECTED_MINISTRIES_IN_EDO_STATE.pdf
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